MTI offers a wide range of services that underpin our managed services, datacentre and security practices. Our specialists work collaboratively to provide holistic, tailored solutions and services. Service excellence, client and partner care is of paramount importance. We are committed to innovation that matters and continuous improvement of the value we are able to deliver through our people, portfolio of solutions and services. We aim for every aspect of working with us to be a positive experience that makes a difference.
MTI’s services include, but are not limited to; professional, consulting and advisory services; assessment, discovery, strategic consulting; audit, compliance, health checks; planning, project and program management; proof of concept, proof of technology; logistics; testing, staging, configuration, implementation; data migration; optimisation; data erasure; training and knowledge transfer; datacentre relocation. In addition we offer maintenance & support; contract and supply chain management; asset management and licensing services.
For all our clients that are on contract with and through us, we have an online portal that provides access to technical and service updates. This proactive service ensures that our clients have access to all the latest important bulletins from MTI and our strategic vendor partners, solutions that are going end of life (EOL) or end of service life (EOSL), bug fixes and recommended improvements. This portal is updated regularly and also contains an archive reference library.
We leverage the expertise we have acquired as trusted market leaders, to provide guidance on ways to innovate and streamline IT solutions and services, to assess, design, deliver, support and manage client and partner environments, whether in the corporate datacentre (private cloud), in a hosted environment or a hybrid service model. We aim to develop a partnership that will become a recognised asset, providing support and guidance through the myriad of choice available in the market today, to ensure the right strategic decisions and investments are made.
Our collaborative approach builds trust and emphasises team work. We understand that every client and partner has different challenges, technical and service requirements so we tailor our engagements and contracts accordingly. We help to mitigate risk through knowledge transfer, to ensure change is successfully adopted and valued by individuals as well as organisations. MTI has a team of highly committed, capable, experienced, highly motivated people, who care about the relationships we build, becoming a virtual extension to our client and partner teams. We believe this is the primary reason our clients and partners recommend MTI to others.
Quality Assurance & Accreditations
MTI invests heavily in its people, to ensure we hold the highest levels of accreditation, standards and experience, to deliver value to our clients and partners.