Data Centre Managed Services

Streamlined Data Centre Management

Our Managed Services division offers remote infrastructure support, monitoring, and management solutions, making your IT management less daunting.

Partnering with the MTI Team

Your issues are addressed directly by the MTI Managed Service team, either remotely or liaising with an on-site team (managed by you), depending on the nature of the issues to be resolved. When opting for this level of service from MTI, you can relax in the knowledge that your systems are being fully managed and maintained by experts.

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Effortless Business Focus

You can focus on your core business activities while we take care of the day-to-day management

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Efficiency through Stability

Save time, reduce costs and increase efficiency while ensuring that your data centre infrastructure is always up and running smoothly

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Stress - Free Operations

Benefit from hassle-free, worry-free operations while our team of experts are dedicated to managing your infrastructure

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Driving Business Forward

Experience the business benefits and measurable results that drive your business forward

Data Centre Managed Service Specialities

All of our managed services include 24/7/365 monitoring to ensure that proactive or reactive alerts are reviewed, prioritised and acted upon appropriately, leaving you with peace of mind that your infrastructure is being managed by MTI.

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Storage

We offer trend analysis over a 24-month period, real-time firmware version monitoring for security and functionality improvements, and flexible upgrade scheduling. This allows us to accommodate our customers’ preferred timeframes, whether during or outside of regular business hours.

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Backup & Recovery

Full incident lifecycle management of backup success, failures, back up job re-runs, available capacity and future capacity. We provide comprehensive backup and recovery services to ensure data protection and adherence to regulatory requirements.

We schedule reliable backups to disk, tape or cloud to ensure successful data recovery on demand.

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Compute

Our solution provides a comprehensive view of your entire compute/HCI virtualisation layer, including physical and virtual servers, hyper converged setups, and cloud technologies. This allows you to quickly identify and resolve any issues before they impact your business.

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Network/Infrastructure

We provide the skills and expertise to keep your LAN, WLAN, and private WAN environments running smoothly and securely, ensuring the availability of services to your business throughout the technology stack. We help you control costs, maintain security, and reduce risk by protecting and managing your network.

Why MTI?

Extensive Portfolio

Streamlined Support

Our Managed Services division offers remote  infrastructure  support,  monitoring,  and  management  solutions, making IT management less daunting.

Safe pair of hands

Unrivalled Expertise

Our team of highly qualified technical consultants, infrastructure specialists, and support engineers deliver unrivalled expertise, experience, and service capability to provide the best possible outcomes.

35 Year Pedigree

Tailored Solutions

We offer bespoke, service-based   solutions   tailored   to  meet   our   customers   unique   technical requirements.

ITIL v4 Excellence

MTI’s  Managed  Services  are  aligned  to  the  ITIL  v4  framework  with  defined  Service  Level Agreements (SLA).

On  all  Service  Levels  offered,  you  can  be  assured  that  MTI  is  delivering  services  against  a globally recognised set of industry standards, processes & governance.

ISO 22301
ISO 14001
ISO 9001
ISO 27001

Who we help

End-to-End Hybrid Infrastructure Solutions

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Consult & Advise

Managed Services

Assess & Identify

Design & Deploy

Design & Deployment

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Source & Procure

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Support & Maintenance

Our top-tier partnerships enable us to provide you with market-leading hybrid infrastructure solutions

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