Integration Services
In In today’s technological world, an IT Infrastructure is an aggregation of different subsystems working together as a single system. The subsystems are composed themselves by many hardware or software components.
Typical subsystems are networks (LAN, WAN, SAN), farms of servers, storage (SAN, NAS, CAS), backup & recovery, disaster recovery plan,... Typical hardware and software components are storage arrays, tape libraries, servers, switches, firewalls, various appliances, software tools (management tools, clustering, replication, backup software,...).
Because they support the enterprise’s applications, all these components - often disparate - must be linked perfectly together to provide the best level of service required by the business. A bad integration process will be a cause of failure or degraded performances.
The integration services is key in the infrastructure setup and optimization. Clearly a manufacturer is able to install and implement his own software or hardware. But what about a full integration within a global system of many heterogeneous different hardware and software components from multiple vendors?
The integration of various systems requires broad competences and huge experience in this domain. Know how to install and implement various products is absolutely not enough. How to link them, interface them with best performance, how to tune them all together is a key task to realize a successful project integration.
MTI’s Integration Services
Thanks to his history, MTI has developed for many years a strong and recognized leadership in IT infrastructure integration project management and implementation. Each project follows a proven and project methodology that ensures that your new infrastructure will run at an optimal level and deliver best level of services required. MTI’s integration project methodology is based on several tasks:
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assessment of customer’s particular existing environment and applications needs
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final architecture validation
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matrix compatibility definition
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installation
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implementation & configuration
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Optimisations
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Tests
Each phase is carefully planned, documented and validated by a process that is designed to eradicate the risk factor that is implicit in any change. MTI’s integration is carried out by abiding to strict “best practices” rules that are available from the most reliable sources.
MTI’s experts will provide you with the best practices required to align and interface efficiently; pre-configured components and off-the-shelf products, enterprise’s applications to meet your key business goals. All MTI’s experts are highly trained and certified on all products involved in the integration process. Due to their experience, MTI’s experts will provide you with the best advice to make your system a powerful infrastructure. Once you are satisfied that the new system has been integrated, MTI’s consultants will provide you with the operational procedures to run and manage the new system efficiently in accordance with the predefined SLAs. Customer high satisfaction is guaranteed.
Due to the growing complexity and the technological diversity of the components it is vital for any business to put their trust in the hands of the most qualified and reliable partners such as MTI who has a proven track record.
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MTI’s experts will work closely with your teams and provide them with a real handover, allowing you to support and maintain your system. They will take care about change management process which is mandatory to avoid operational failures or disruptions. MTI is recognized as a real system integrator working with the majors IT partners. MTI guarantee a unique access point for the whole project and the associated support.
MTI Expertise
MTI’s core expertise is based upon its manufacturing heritage and 25 years of operating in the storage and technology industry. Over this period, MTI’s staff have developed key Infrastructure Solutions and the service philosophy which is at the core of MTI’s business operation. MTI’s business is built on the following key capabilities:
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Specialist In House Expertise & Knowledge
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Project Management capability
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Managed Services capability
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Proven Track Record
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Unique Business processes
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Solution Testing Capability
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Customer focus & service (24x7x52)
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Vendor Independence
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Industry Best Practice
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Highest level of certification with our key partners
These skills, knowledge base and work practices enable MTI to understand a customers business and IT problems. Then design, implement, test, service and maintain the right solution for the right business requirements.
Key Partners
MTI’s key partner relationships with the leading Infrastructure technology companies, allows MTI to extend its key competence and capability to deliver infrastructure solutions that enhance the storage and storage related solutions it delivers to its EMEA customer base. These relationships capitalise on the partners market leading positions, world class technology, geographical coverage and services led solutions. The combination of these skills ensures MTI delivers world class solutions designed to meet its customers unique requirements.
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