Installation Services
The “Build” phase of an integration project is composed of three main phases which are all linked together: Installation– Implementation - Tests. Installation is the first phase. This phase is the foundation of the whole system. Indeed, bad physical installations and configurations are part of the main causes of failure of  any new system, despite the quality of the implementation and the applications running on it.
An installation is in all cases the most important part of the life of your hardware as crucial decisions are to be made at that time before it can given to the business ! It is therefore vital to be able to rely on the industries experts to make the most suitable decisions for your particular configuration and make it easier for future changes.
A typical installation is made of a site survey from which a list of pré-requisites will be issued to the customer who can be assisted / advised by our teams on all aspect of the installation, from power cabling to configurations.
MTI’s Installation Services
For 25 years, MTI has provided the best practices required to achieve an efficient, robust and flexible installation of storage, servers and network environments. This ensures that new infrastructure will run at an optimal level and deliver the best level of services. MTI deliver a consistent, cost-effective set of installation services. Thanks to MTI’s history, the level of expertise offered is now one of the best, which allows MTI to offer a wide range of skills in order to assist, advise and support their customers.
All of the onsite installations are performed by MTI’s experienced and certified engineers who deliver high levels of service through their training, experience and expertise. For years they obtained various manufacturer’s and editor’s certifications to setup hardware and software. This will also guaranty the best maintenance services.
Installations are carefully planned and co-ordinated respecting a thorough process that involves the following steps:
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Understand customer’s expectations and needs
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Hardware systems : perform a site audit (power supply, cooling, floor space and loading, low voltage cabling)
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Validate configurations that are to be deployed - Statement of work
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Install the solutions
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Test, validate
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Create or update installation and architecture documentation
Our installation teams are here to ensure that the customers installations are a part on which the business can rely on.
By using MTI’s installation experts you have the peace of mind that you are receiving a certified level of service which in turn will ensure that all the required pre-checks, pre-sites are validated against support matrices that are known to be the best in the industry.
Key benefits are:
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Minimize time to production
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Get cost-effective installation services
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Achieve a rapid Return On Investment (ROI)
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Ensure continuity among all phases of integration project
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Guarantee interoperability of the whole infrastructure
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Improve ongoing performance
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MTI’s experts use a proven installation methodology and tools. They will work closely with your teams and provide them with a real handover, allowing you to support and maintain your system. Documentation will help you to include news assets in the your configuration database or CMDB. This will ensure to get best follow-up on your real hardware and software configuration and avoid incident due to incompatible firmware, software or systems.
MTI Expertise
MTI’s core expertise is based upon its manufacturing heritage and 25 years of operating in the storage and technology industry. Over this period, MTI’s staff have developed key Infrastructure Solutions and the service philosophy which is at the core of MTI’s business operation. MTI’s business is built on the following key capabilities:
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Specialist In House Expertise & Knowledge
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Project Management capability
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Managed Services capability
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Proven Track Record
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Unique Business processes
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Solution Testing Capability
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Customer focus & service (24x7x52)
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Vendor Independence
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Industry Best Practice
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Highest level of certification with our key partners
These skills, knowledge base and work practices enable MTI to understand a customers business and IT problems. Then design, implement, test, service and maintain the right solution for the right business requirements.
Key Partners
MTI’s key partner relationships with the leading Infrastructure technology companies, allows MTI to extend its key competence and capability to deliver infrastructure solutions that enhance the storage and storage related solutions it delivers to its EMEA customer base. These relationships capitalise on the partners market leading positions, world class technology, geographical coverage and services led solutions. The combination of these skills ensures MTI delivers world class solutions designed to meet its customers unique requirements.
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